Archive for April, 2010

IP Phone for Telecommuters and Remote Workers


2010
04.22

Employees Working from Home, Temporary or Emergency Locations Can Easily Install IP Desktop Phones Connected Securely with VPN via the Internet. Improved Business Continuity, Productivity and Cost-Savings from Distributed Enterprise Networks.

Telecommuter solution that embeds virtual private network (VPN) remote capabilities into IP telephones. Businesses can use this solution to more easily and securely extend headquarters-quality communications to employees working from any home office, temporary work site or emergency location.

The number of telecommuters and home-based workers are expected to continue rising over the next few years, according to IDC Research. By 2009, 10 million U.S. workers, or 10% of its workforce, will be telecommuting. In Western Europe, 9 million workers are expected to telecommute, representing a growth rate of 10% from 2004-2009¹.

Ref: Cisco & Avaya

IT Infrastructure Documentation


2010
04.19

Documenting Infrastructure is neglecting by most of the companies. Very limited companies are considering its importance and doing it properly. Some of them are doing it sake, they does not keep its quality and informative. There is no point of having document without proper details. We can classify documents in 2 category. One is very relevant to an IT professional second for the end user. Bothe should be its desired form and rich contended.

Infrastructure documents should cover up the low level details and design. This is only way we can protect the infrastructure from the dependency of a particular professional / employee. Whatever infrastructure maintained by a company should covered through its documentation.

Documents sharing to end users should be very brief and less number of pages, more bullet points and attractive to read.

The importance of good documentation
Documentation of your IT infrastructure is a priority.
• easier recovery from failure
• new IT staff will learn your infrastructure faster
• save money when hiring a consultant
• help find ways to improve your infrastructure
• training staff to use the technology
Good documentation criteria
• Clear and easy to read
• Pictures and diagrams
• Well organized
• Comprehensive

Microsoft Exchange Server 2010 Features


2010
04.18

Every organization requires cost-effective and flexible communication tools. With Microsoft Exchange Server 2010 you can achieve new levels of reliability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Microsoft Exchange Server, the cornerstone of Microsoft’s Unified Communications solution, is a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk.

1. OWA (Outlook Web Access) support for Multiple Browsers
2. Improved Storage Reliability
3. Mail Tips
4. Conversation View
5. Sharing
 Calendar Sharing:
 Contact Sharing:
6. Voice Mail Preview
7. Exchange Control Panel (ECP)
8. Critical Security
 Mobile Device Block/Allow List:
 Protected voice mail:
 Outlook protection rules:
9. Distribution Group Management

Windows Server 2008 R2 Features


2010
04.15

Windows Server 2008 R2 delivers valuable new functionality and powerful improvements to the core Windows Server operating system to help organizations of all sizes increase control, availability, and flexibility for their changing business needs. New Web tools, virtualization technologies, scalability enhancements, and management utilities help save time, reduce costs, and provide a solid foundation for your information technology (IT) infrastructure.

1. Create a virtual machine using Hyper-V Manager
2. Virtual Desktop Infrastructure (VDI)
3. RemoteApp & Desktop Connections (RAD)
4. Active Directory Administrative Center
5. Offline Domain Join
6. Managed Service Accounts
7. Internet Information Services 7.5 (IIS)
8. Management tools
9. IP Configuration

Zenith ARCA – Adanced Recovery and Continuity Appliance


2010
04.11

When you can get all the required software for Backup and Disaster Recovery through single appliance which is affordable, simple, reliable and flexible solution to keep your business running at full pace without additional cost.

The Zenith Advanced Recovery and Continuity Appliance (ARCA) is a network-attached storage device for Windows Servers that comes preloaded with all backup, recovery and virtualization software it needs to protect your business. It’s a perfect complement or replacement to existing tape backups because of its ability to provide near-term, near-line recovery from a single file, database or mail message, up to a full production server, in minutes.

Zenith ARCA offers a unique set of features:-
• Block Level Transfer for More Efficient, Reliable Backups
• 15 Minute Incremental Snapshots for More Frequent Recovery Point Objectives
• Total Windows Server Backup Preserves OS and Applications, not just Data
• Restore systems in a fraction of the time of conventional backups
• Automatic and Non-Disruptive with No Backup Windows Needed
• Exchange Granular Recovery, restore down to the message level
• Rapid Failover Server Virtualization, right on the ARCA
• Bare Metal Restore, even to dissimilar hardware
• Industry Standard Encryption to keep your backups safe
• Multiple Replication Schemes
• Integrated Management and Reporting

Ref: – Zenith ARCA

Distributed File System (DFS) in Windows Server 2003 R2


2010
04.11

The Distributed File System is used to build a hierarchical view of multiple file servers and shares on the network. Instead of having to think of a specific machine name for each set of files, the user will only have to remember one name; which will be the ‘key’ to a list of shares found on multiple servers on the network. Think of it as the home of all file shares with links that point to one or more servers that actually host those shares. DFS has the capability of routing a client to the closest available file server by using Active Directory site metrics. It can also be installed on a cluster for even better performance and reliability. Medium to large sized organizations are most likely to benefit from the use of DFS – for smaller companies it is simply not worth setting up since an ordinary file server would be just fine.

The Distributed File System (DFS) technologies in Windows Server 2003 R2 offer wide area network (WAN)-friendly replication as well as simplified, fault-tolerant access to geographically dispersed files. The two technologies in DFS are as follows:-

  • DFS Replication. New state-based, multimaster replication engine that is optimized for WAN environments. DFS Replication supports replication scheduling, bandwidth throttling, and a new byte-level compression algorithm known as remote differential compression (RDC).
  • DFS Namespaces. Technology that helps administrators group shared folders located on different servers and presents them to users as a virtual tree of folders known as a namespace. DFS Namespaces was formerly known as Distributed File System in Windows 2000 Server and Windows Server 2003.

Features

  1. Effective WAN network usage.
  2. Potential to eliminate backup processes at the branch office.
  3. High availability.
  4. Ease of data access with namespace virtualization.
  5. Ease of publishing content to branch locations from the central office.
  6. Local access for users without going across the WAN.
  7. Easier management of data and server locations.
  8. Large-scale deployments.

Botnet


2010
04.08

Botnet is a collection of software agents, or robots, that run autonomously and automatically. The term is most commonly associated with malicious software, but it can also refer to the network of computers using distributed computing software. While botnets are often named after their malicious software name, there are typically multiple botnets in operation using the same malicious software families, but operated by different criminal entities.

A botnet (also known as a zombie army) is a number of Internet computers that, although their owners are unaware of it, have been set up to forward transmissions (including spam or viruses) to other computers on the Internet. Any such computer is referred to as a zombie – in effect, a computer “robot” or “bot” that serves the wishes of some master spam or virus originator. Most computers compromised in this way are home-based. According to a report from Russian-based Kaspersky Labs, botnets — not spam, viruses, or worms — currently pose the biggest threat to the Internet. A report from Symantec came to a similar conclusion.

Computers that are coopted to serve in a zombie army are often those whose owners fail to provide effective firewalls and other safeguards. An increasing number of home users have high speed connections for computers that may be inadequately protected. A zombie or bot is often created through an Internet port that has been left open and through which a small Trojan horse program can be left for future activation. At a certain time, the zombie army “controller” can unleash the effects of the army by sending a single command, possibly from an Internet Relay Channel (IRC) site.

The typical lifecycle of spam that originates from a botnet:
1. Spammer’s web site
2. Spammer
3. Spamware
4. Infected computers
5. Virus or trojan
6. Mail servers
7. Users
8. Web traffic

Botnet typically perform the following

  1. Backdoor/downloader
  2. SMTP relay
  3. E-mail address stealer
  4. E-mail virus spreader
  5. Distributed denial of service (DDos) attack tool
  6. Updated copy of Storm Worm dropper

Defending Against Botnets

  1. Firewalls – “Full” security includes anti-virus, anti-spam, anti-adware systems with constant and timely updates as well as firewalls, intrusion detection software and e-mail gateways
  2. Establishing a workable patch management system which ensures that security patches are updated frequently and as soon as they are made available;
  3. Educating users to be wary of attachments or weblinks in their email. Most malicious code (in the form of Trojans, worms and the like) are embedded in innocuous email attachments or weblinks that allow the code to sneak in;
  4. Shutting down external access, especially through the ‘ports’ (pathways in and out of the system that are used to move programs and files) which are not used for particular applications. Among the ports which should be considered for full or partial closure are those used for Internet Relay Chats (IRCs) and File Transfer Protocols (FTP) applications which are favored means for bots to communicate with their ‘controllers’;
  5. For operators and webmasters, a key learning lies in monitoring the traffic ‘flux’ of the network, which would lead to the operators and webmasters being able to detect or suspect if a botnet attack is underway; and
  6. Developing a systematic plan to disrupt a botnet attack, including knowing how to isolate a ‘polluted’ machine from the network as soon as an attack is detected. The machine can then be studied at leisure, pinpointing the vulnerabilities which allowed the bots in and developing patches or approaches to deal with the problem.

Riverbed Infrastructure Optimization Tools


2010
04.06

Infrastructure delivery to branch offices and mobile workers are a big challenge of IT department now. Business demands the fast / quality delivery of service through a cost effective solution. Volume of data transfer requirement is higher day by day. Business is more focusing collaboration services. Higher bandwidth will not solve the issue. Here the demand of optimization tools. Applications delivered over WAN link are Mail, ERP Application, File Server, Communicator, CRM etc. Riverbed one of the best products can offer the optimization.

Steelhead Appliance

Steelhead appliances provide a robust, easy to use WAN optimization capability to your branch offices and data centers. With Steelhead appliances, you can cut bandwidth usage by 60- 95%, accelerate applications by up to 100x, and enable DR operations within ever-shrinking recovery windows. Steelhead appliances also offer the Riverbed Services Platform (RSP) to virtualize edge servers onto the appliance and save even more for your business. The Central Management Console (CMC) and Interceptor appliance help to manage and scale Steelhead appliance deployments.

Steelhead Mobile

Steelhead Mobile provides order-of-magnitude performance gains to your mobile workers, temporary offices, and very small offices through market-leading WAN optimization capabilities. Steelhead Mobile is completely integrated with Steelhead appliances to make the most of your existing infrastructure

Ref: – riverbed

FCI (File Classification Infrastructure) in Windows Server 2008 R2


2010
04.04

One of the challenges facing many organizations today is how to organize all of your data. Do you use a complex list of folders to really organize all of your data? How easy is that to maintain or for your users to leverage? Well Windows Server 2008 R2 is here to help with FCI, File Classification Infrastructure.

FCI includes the ability to define classification properties, automatically classify files based on location and content, and invoke file management tasks such as file expiration and custom commands based on classification, and produce reports that show the distribution of a classification property on the file server. In other words you can now leverage your business taxonomy and start collaboration for your users!

Windows Server 2008 R2 File Classification Infrastructure provides insight into your data to help you manage your data more effectively, reduce costs and mitigate risks by providing a built-in solution for file classification allowing administrators to automate manual processes with predefined policies based on the data’s business value. Also provided is an extensible infrastructure upon which ISVs can build end-to-end solutions that enable organizations to perform advanced classification and data management helping enable Microsoft partners to deliver rich classification solutions.

Built-in File Classification Rules

With the functionality built into the Windows Server, administrators can classify files based on content and location so that the files in File Servers can be more intelligently protected and managed based upon existing business taxonomy.

The organization’s files are classified allowing for a number of scenarios:
• Identify sensitive data on public servers.
• Automated expiration of stale data saving time and resources normally spent managing the data.
• Use custom IT scripts – for example: Move low business impact files to more affordable storage hardware.
• Use third party software integration such as: Optimize backup SLAs.

Ref:- Microsoft

SIP: Session Initiation Protocol


2010
04.01

SIP (Session Initiation Protocol) is an application-layer control protocol that can establish, modify, and terminate multimedia sessions such as Internet telephony calls (VOIP). SIP can also invite participants to already existing sessions, such as multicast conferences. Media can be added to (and removed from) an existing session. SIP transparently supports name mapping and redirection services, which supports personal mobility – users can maintain a single externally visible identifier regardless of their network location.

SIP supports five facets of establishing and terminating multimedia communications:
• User location: determination of the end system to be used for communication;
• User availability: determination of the willingness of the called party to engage in communications;
• User capabilities: determination of the media and media parameters to be used;
• Session setup: “ringing”, establishment of session parameters at both called and calling party;
• Session management: including transfer and termination of sessions, modifying session parameters, and invoking services.

SIP is a component that can be used with other IETF protocols to build a complete multimedia architecture, such as the Real-time Transport Protocol (RTP ) for transporting real-time data and providing QoS feedback, the Real-Time streaming protocol (RTSP ) for controlling delivery of streaming media, the Media Gateway Control Protocol (MEGACO) for controlling gateways to the Public Switched Telephone Network (PSTN), and the Session Description Protocol (SDP ) for describing multimedia sessions. Therefore, SIP should be used in conjunction with other protocols in order to provide complete services to the users. However, the basic functionality and operation of SIP does not depend on any of these protocols.

SIP provides a suite of security services, which include denial-of-service prevention, authentication (both user to user and proxy to user), integrity protection, and encryption and privacy services.

SIP works with both IPv4 and IPv6. For Internet telephony sessions, SIP works as follows:-

Callers and callers are identified by SIP addresses. When making a SIP call, a caller first locates the appropriate server and then sends a SIP request. The most common SIP operation is the invitation. Instead of directly reaching the intended caller, a SIP request may be redirected or may trigger a chain of new SIP requests by proxies. Users can register their location(s) with SIP servers. SIP addresses (URL) can be embedded in Web pages and therefore can be integrated as part of powerful implementations such as Click to talk.